Visiting
the
Hospital

Palm Beach Health Network hospitals work closely with the Department of Public Health and the Centers for Disease Control and Prevention (CDC) to respond to any potential novel coronavirus (COVID-19) cases in our area. As the COVID-19 situation evolves, we take every precaution to keep you, your family, our staff and our community safe.

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Safety Measures
Our Hospitals are Taking

One visitor will be allowed for most admitted patients, including the Emergency Room admissions and direct admissions.

Visitors will be allowed into the hospital once a patient is admitted. We continue to allow one visitor for elective surgery patients.

For safety reasons, visitor restrictions will continue for:
Covid positive patients and PUI’s (those suspected of having Covid) Any hospital rooms that are not private, such as semi-private rooms (with more than one patient) and open wards

Behavioral health patients

Other situations as determined by physician, clinical team or administration

All visitors will follow a strict screening process: visitors will be screened per CDC guidelines, required to wear a mask at all times, social distance and sanitize their hands.

Visitor access will be recorded daily and visitors must remain in the patient room.

Visitors will be denied entry if they present with any potential Covid symptoms; do not pass the screening process; are asymptomatic but have been exposed to Covid in the last 10 days; do not adhere to masking and social distancing rules.

We recognize the importance of having a loved one close by in times of uncertainty and we are pleased to able to make changes that allow our patients to have that support.

Hospital specific guidelines may include limited visitation for certain departments such as rehabilitation and critical care. We appreciate your understanding and cooperation.

We will continue to work with the State Department of Health, the CDC, and our local Infection Control & Prevention Team to respond to any potential COVID-19 cases that may present at our hospital.

Alternative Visitation Methods

We encourage you to use alternate methods of patient visitation such as:

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YOUR SAFETY IS OUR PRIORITY

Delray Medical Center

YOUR SAFETY IS OUR PRIORITY

Good Samaritan Medical Center

YOUR SAFETY IS OUR PRIORITY

Palm Beach Garden Medical Center

YOUR SAFETY IS OUR PRIORITY

St. Mary’s Medical Center

YOUR SAFETY IS OUR PRIORITY

West Boca Medical Center

Telehealth Appointments

Many of our doctors can now ‘see’ you online, and it’s as easy as ever to make an appointment. Telehealth lets you stay safely at home and get the diagnosis and care plan that you need. All you need is a mobile device with a camera. Click on a location below to schedule an appointment.